Landlord Accreditation

Our landlord accreditation assesses ALL aspects of tenant participation, including your strategy, tenant participation structures, tenant scrutiny, resources and recognises and rewards excellence in tenant participation. It provides a full critical assessment of landlords’ tenant participation practices, recognises best practice, identifies opportunities for improvement and provides recommendations

Competencies for Landlords:

• The landlord has a tenant participation strategy
• The key components of the strategy are in place
• Tenants are involved in decision making processes
• The landlord provides good information to tenants
• There are sufficient resources and support to enable effective tenant participation
• Staff have good awareness of tenant participation
• There are effective tenant involvement structures
• The landlord and tenants measure performance
• The landlord is committed to promoting equal opportunities
• The landlord works in partnership with tenants
• The landlord has realistic timescales for tenant participation