Your Friendly Engagement Experts

Scotland's National landlord and tenant participation advisory service

New Scrutiny Sessions

6-part series in May and June for tenants, governing bodies, and members of staff taking on a scrutiny role.

Tenant Voice Scotland

Your national voice

Tenant Participation Certificate

Gain knowledge and understanding of tenant participation and community development in Scotland

Sponsorship Opportunities

We will be updating this area shortly

How we help

At TPAS Scotland, we have been supporting tenants’ groups, landlords, and related organisations for over 40 years. We focus on providing services that help upskill tenants to provide the knowledge to become involved in a range of housing issues; and we support landlords to make this happen.

Tenant Charter Report Group 2016

Landlords

We support landlords with training and advice, so they are enabled to effectively undertake consultation activities, support tenant engagement, and ensure customer views are reflected in decision making and service delivery.

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Tenants

We support tenants to gain the skills, knowledge, and experience to really engage effectively with their landlord to make things better for them, their home, and their community.

Become a member

TPAS membership is designed to meet your needs and support you to achieve the very best in engagement and tenant participation. Our membership includes landlords, tenants’ and residents’ organisations and housing professionals who are committed to achieving positive outcomes that are the result of putting tenants at the heart of decision making.

We have been promoting, supporting, and championing tenant participation and engagement and supporting landlords and communities for over 40 years.

We have a wealth of knowledge, skills, and expertise gained from working consistently and in partnership with tenants, residents, landlords and communities. Our team is made up of experts who not only provide the best advice, support and training to our members but also deliver it in a friendly, inclusive and engaging way.

We provide an excellent accreditation scheme for landlords and contractors to assess tenant engagement services and support.

Your investment in our services and organisation enables the future of tenant participation.

We are members of TPAS because of their expertise in working with our tenants and creating a level of engagement which we may otherwise not be able to achieve. They produce excellent results and honest, constructive feedback which allows us to better shape and deliver our services. In 2019, we will be working with TPAS to engage fully on issues around value for money and affordability, as assessed by our tenants, to help us shape our business planning model.

Martin Wilkie-McFarlane
Wellhouse Housing Association

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Upcoming events

june, 2021

Latest news

Join the Scottish Housing Regulator Board

The Scottish Housing Regulator are looking to recruit two new Board members. Applicants are invited to apply by midday on 28 June 2021. To learn more, please click here.

Tackling Complaints with support from SPSO

Tackling Complaints can be a challenge for any TPO and/or tenant. In a recent TPAS webinar we heard from Val Malloch from the Scottish Public Services Ombudsman (SPSO) talking about how Officers and tenants deal with challenging behaviour when someone is making a complaint or when the complaint is made against them. Many people can…
Nest Smart Meter

Supporting the health and wellbeing of tenants and homeowners

Technology Enabled Care in Housing (TECH) is a Scottish Government funded programme of work aimed at supporting Local Authority and Registered Social Landlords across Scotland increase their awareness and adoption of digital technologies to support the health and wellbeing of tenants and homeowners. TECH Programme Co-Ordinator Geraldine Begg attended the May TPAS TPO catch up…