Tenant Participation Certificate

Open College Network NI Level 2 Endorsed Course Certificate in Tenant Participation & Community Development

The TP Certificate course delivered by TPAS Scotland in partnership with Supporting Communities Northern Ireland ensures consistent learning and assessment standards and offers successful candidates an Open College Network NI Level 2 Endorsed Course Certificate in Tenant Participation and Community Development (comparable to Scottish Credit and Qualifications Framework Level 5 and recognised by the SQA).

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Course Dates

  • 24 January 2024

To note your interest in this course, please complete the short form here.

 

Registrations of interest for the January 2024 session will close on 8th December 2023, to allow time to get everything set up before the end of year break.

Who’s the course for?

If you are a tenant, housing professional , board member or anyone wanting to gain knowledge and understanding of tenant participation and community development in Scotland and the links between these, this course is for you!

For more experienced tenants and staff, the certificate provides formal recognition of your knowledge and understanding. Supporting learners to complete the course also assists landlords towards achieving TPAS Scotland Landlord Accreditation.

What's in the course?

The course is broken down into three parts

PART ONE COVERS:

  • What is tenant participation?
  • Benefits of tenant participation
  • Legal and regulatory context of tenant participation in Scotland

PART TWO FOCUSES ON:

  • Levels of and approaches to participation
  • Tenant participation strategies
  • Requirements on Registered Tenant Organisations
  • Equality, UK GDPR, Charitable status and the Office of the Scottish Charity Regulator

PART THREE EXPLORES:

  • What is community development?
  • Links between tenant participation and community development
  • Developing capacity in the community
  • Supporting increased tenant involvement and community development

All essential learning materials are provided, except a copy of your landlord organisation’s tenant participation strategy which you will need to obtain yourself.

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“I really enjoyed the course and feel it has been of benefit to me in my role as Housing Officer, providing a detailed insight into the link between tenant participation and community development.  It is important that individuals recognise the importance of their role as tenants within their communities and us, as landlords utilise their knowledge and experience to make their homes a better place to live”.

Estelle Smith, Housing Officer at Hjaltland Housing Association

1. Understand tenant participation 1.1 Describe what is meant by tenant participation

1.2 Summarise the key principles of tenant participation

1.3 Outline different legislation which impacts on tenant participation
2. Understand different approaches to tenant participation and community organisation governance requirements 2.1 Describe different approaches to tenant participation including levels of tenant involvement

2.2 Outline the governance requirements of community organisations and how they are applied

2.3 Outline the role of the regulator for community organisations in own region

2.4 Summarise key factors for community groups to consider when seeking charitable status
3. Understand community development and community capacity 3.1 Describe what is meant by the following terms
a) community development
b) community capacity

3.2 Describe how community capacity may be developed within different community groups
4. Understand the links between tenant involvement and community development 4.1 Describe the links between tenant involvement and community development how to increase tenant participation

Delivery and Course Fees

ONLINE

Learners should usually expect to complete the
course in no more than 12 weeks.
Members: £500 Non-Members: £600

IN-HOUSE (face to face/blended)

Five short sessions over 10 weeks. Learners should usually expect to complete the course in no more than 12 weeks.
Please call us to discuss on 0141 552 3633

Course feedback

“The course was excellent in highlighting the benefits of tenant participation. We explored improvements in service, strategies to increase tenant satisfaction and measurement of effectiveness, all of which helps ng homes become a better provider to our tenants.  The course also helps us meet the requirements of the Scottish Housing Regulator in terms of the responsibilities outlined in the Charter.

It’s a great foundation to understand how tenants feel about you and what their expectations are.  It also gives you strategies to measure effectiveness which helps make improvements.”

Bola Akintoye, Housing Officer at ng homes 

NG Homes

Booking Information

For booking and information please contact us by calling 0141 552 3633 or completing the form below: