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Scottish Public Services Ombudsman

Latest Scottish Public Services Ombudsman reports

The August 2021 Scottish Public Services Ombudsman e-newsletter is now available. In their e-newsletter: Complaints Scottish Welfare Fund reviews Job opportunities Open course training spaces available INWO webinars – bookings now open! COVID-19 information Click here to view the e-newsletter online & subscribe
Eden Project Scotland Roadshow

Eden Project Communities Scotland Roadshow

From the Eden Project Communities website: “After a year and a half of lockdown, we’re heading back out on the road! We’ll be holding a number of small events around Scotland, bringing network members together for a natter about all things community, a cuppa, and maybe even some cake! These will be small, safe, community…
Lady on laptop looking at Tesco Communities Group Apply for a Grant page

Apply for a Tesco Community Grant

Have you heard about Tesco Community Grants? According to their website: “Since 2016 the scheme has supported over 36,000 community groups with more than £85 million in grants. The scheme aims to make a positive difference – because where our communities thrive, our business and our colleagues thrive too.” To learn more about the scheme,…
Scottish Public Services Ombudsman

Latest Scottish Public Services Ombudsman reports

The July 2021 Scottish Public Services Ombudsman e-newsletter is now available. In their e-newsletter, they cover: Our findings this month: Complaints Scottish Welfare Fund reviews Complaints Investigation Skills open course Independent National Whistleblowing Officer webinars COVID-19 information Click here to view the e-newsletter online & subscribe

Let the Scottish Parliament’s new committees know what your priorities are

The Scottish Parliament’s Participation and Communities Team (PACT) are looking to inform the work of Committees between 2021 and 2026. We want to hear your views on the topics the Scottish Parliament should prioritise as Committees start working in Session 6. Using a digital platform called Your Priorities, you can tell us what matters to…

Successful Tenant Associations and How They Are Making a Difference

In a recent TPAS webinar we heard from 4 different organizations on how their resident organisation came about and how it has made a difference in their communities. Carol Hannaford, the Development Officer at Aberdeen City Council discussed their Sheltered Housing Group. Carol said, “Older folk always want to know about change and this is…

Clydebank H.A. are getting ahead with our Quick Strategy Review

TPAS member Clydebank Housing Association has recently kicked off their quick review working with the team at TPAS. The review will assess the strategy – Is it still fit for purpose? Is it tenant friendly? Does it embrace everything Clydebank HA does? TPAS will become Clydebank HA’s critical friend. As an organisation, Clydebank HA are…

Join the Scottish Housing Regulator Board

The Scottish Housing Regulator are looking to recruit two new Board members. Applicants are invited to apply by midday on 28 June 2021. To learn more, please click here.

Tackling Complaints with support from SPSO

Tackling Complaints can be a challenge for any TPO and/or tenant. In a recent TPAS webinar we heard from Val Malloch from the Scottish Public Services Ombudsman (SPSO) talking about how Officers and tenants deal with challenging behaviour when someone is making a complaint or when the complaint is made against them. Many people can…
Nest Smart Meter

Supporting the health and wellbeing of tenants and homeowners

Technology Enabled Care in Housing (TECH) is a Scottish Government funded programme of work aimed at supporting Local Authority and Registered Social Landlords across Scotland increase their awareness and adoption of digital technologies to support the health and wellbeing of tenants and homeowners. TECH Programme Co-Ordinator Geraldine Begg attended the May TPAS TPO catch up…

Scrutiny Webinar; taking the learnings from our colleagues in Wales

Today we had another successful webinar where we were joined by Michelle McGregor and Leigh Cavaney from Housing Associations based in South Wales. They joined us to talk about Scrutiny and how they set up a Scrutiny Network for customers throughout South Wales. An interactive event with over 20 tenants and officers in attendance. The…

Welcome to our 8 new members

We are delighted to announce that 8 new members have joined TPAS Scotland over the last few months. It’s great to see new Housing Association members such as Abertay, Ancho, Angus, Berwickshire, Cathcart, but also support organisations Aico and Anglian Group coming on board. To see and connect with our full network of members login…

Stirling Tenants Assembly (STA) is a member of TPAS, and we are grateful for the support and advice which TPAS are always willing and able to provide. Last year our group had the benefit of training given by TPAS, particularly of use to newer members. The TPAS Annual Conference is an excellent learning opportunity. It is also a superb way to meet people from all areas of Scotland and to hear of their experiences with scrutiny and other activities. This is very helpful. TPAS keeps members continually aware of any events, training, study visits, etc. which members may find of interest.

Anna Johnston
Stirling Tenants Assembly

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