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Housing Professionals Conference

Professionals supporting professionals

28 and 29 October 2024

Join TPAS Scotland at this year's Housing Professionals' Conference on 28-29 October at the Apex City Quay Hotel, Dundee.

Jacqueline Norwood, TPAS Scotland Executive Director, will open this not-to-be-missed two-day tenant participation event.

This year's conference is packed with expert speakers who will share their knowledge on issues requested by TPAS Scotland members.

Take advantage of this opportunity to get expert advice, engage in interactive sessions, share best practice, network, meet up with old friends and make new connections too. Go back to work feeling motivated, inspired and raring to go.

Why attend?

Hear from expert speakers
Take part in interactive sessions
Share learning with delegates across Scotland
Network with your peers
Take ideas back to your organisation

Programme

All content is subject to change.

10.30am Registration, Refreshments and Networking
Venue: Mezzanine Bar/Library


11.00am Welcome: Jacqueline Norwood: TPAS Scotland Executive Director
Venue: Melbourne


11.10am Keynote 1: Scottish Governments proposals for a new net zero Social Housing standard: Andrew Faulk, Consumer Scotland
Venue: Melbourne


11.50am Keynote 2: Tackling Digital Exclusion: Jillian Matthew, Audit Scotland

Audit Scotland carried out an audit on ‘Tackling digital exclusion’ on behalf of the Accounts Commission and Auditor General for Scotland. Its aim was to consider how well public bodies understand and are tackling digital exclusion. The report was published in August 2024 and covers:

  • What is digital exclusion?
  • How well is the public sector tackling digital exclusion?
  • Principles for enabling digital inclusion

The presentation will provide a summary of the findings and recommendations, examples of good practice and how to support digital inclusion.
Note: there are links to the report and further resources and guidance on our website, which may be useful in relation to publicizing the content for the conference
Venue: Melbourne


12.30pm Lunch and exhibition viewing
Venue: Mezzanine Bar/Vancouver


1.30pm Room 101: Interactive session: Jacqueline Norwood & Stacey Johnston
Venue: Melbourne


2.10pm Keynote 3: Are you on track? Equality, Diversity, and Inclusion: Chloe Tilford, Housing Diversity Network
Venue: Melbourne


3.00pm Refreshment Break


3.30pm Keynote 4: Energy Innovations and Fuel Poverty: supporting fuel poor households to engage with the Just Transition: Laura Fordyce, Warmworks

This session will focus on how Warmworks supports fuel poor households to engage with the Just Transition to ensure no homes, communities or individuals are left behind in the transition to net zero. It will cover how the right advice, support and mechanisms can support this transition as well as detailing examples of some of the innovative technology we have delivered through our retrofit projects.
Venue: Melbourne


4.10pm Keynote 5: Damp and Mould: Elaine Ritchie, Perth & Kinross Council – TBC
Venue: Melbourne


4.50pm Refreshment break/Mindfulness/Affirmation, Elspeth Burns-Chater, Dundee City Council
Venue: Mezzanine Bar


7.30pm Dinner & Networking
Venue: Quayside Bar & Grill

9.15am Welcome: Jacqueline Norwood, TPAS Scotland Executive Director


9.30am Keynote 6: Neurodiversity: Neurodiversity Awareness: What Housing Professionals Need to Know - Alison Carson, Career and Neurodiversity Coach

This presentation will help you gain a better understanding of neurodiversity and how to become more neuroinclusive.

We look at what is covered within the neurodiversity umbrella, why psychological safety is important, what neurodiversity looks like in the workplace, and what it means to be inclusive. This presentation will provide information to help when working with both colleagues and tenants.

Venue: Melbourne


10.10am Keynote 7: Affordable warmth for tenants: Catherine Palmer, Changeworks

Venue: Melbourne


10.50am Refreshment Break


11.20am Keynote 8: Modern Apprenticeships: Lydia Banks, Angus Housing Association

Venue: Melbourne


12.10pm Keynote 9: Housing & Community – An innovative approach to Holistic Community Regeneration: Catrin Evans, The Community Impact Initiative CIC

The Community Impact Initiative CIC is an award-winning not-for-profit organisation based in South Wales that aims to holistically revitalise communities through our empty homes’ regeneration cycle:

  1. The house: We find a long-term empty home in a community affected by the housing crisis, where residents face high levels of poverty, unemployment, and social isolation.
  2. The people: We engage with the community and invite locals to become participants on the project. Participants are taken through the renovation step by step, learning new skills, gaining qualifications, and improving their wellbeing.
  3. The renovation: Over six months, the empty property is transformed into a beautifully renovated home. We work with several partner organisations to ensure our renovations are high quality, safe, sustainable and energy efficient.
  4. The home: Once completed, our properties are either used in partnership with charities and local authorities to house vulnerable people or sold back to the community with all income reinvested into the next house, allowing the cycle to begin again.

Since we started in 2016, we have brought 12 empty properties back into use and supported over 300 people from marginalized communities to make positive life changes.

This session will cover the innovative work of The CiC in both Wales and Dundee, as an example of what can be achieved through the renovation of long-term empty homes. Using this work as a jumping-off point, we will discuss the most pressing issues currently faced by communities in Dundee and question how we can tackle them using practical, innovative solutions.

Venue: Melbourne


12.40pm Lunch
Venue: Mezzanine Bar/Library


1.40pm Keynote 10: Let’s talk mental health – SAMH TBC

Venue: Melbourne


2.10pm Keynote 11: Rural Challenges: Louise McNeilage, Scottish Borders Housing Association

Venue: Melbourne


2.50pm Refreshment Break


3.20pm Keynote 12: Fostering Resourcefulness and Resilience Trauma Informed Training: Colette Lowe, Link Living

Venue: Melbourne


4.30pm Closing Remarks: Jacqueline Norwood

Session previews

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Tackling digital exclusion

The use of digital technology to deliver services – both private and public – increased during the Covid-19 pandemic. However, a report, published in August this year, by Audit Scotland found that 15% of Scotland’s adult population lack foundation-level digital skills. As the trend for online services continues, how can we tackle digital exclusion, ensuring that no one is left unable to access the services they require?

Audit Scotland’s report, an audit on tackling digital exclusion on behalf of the Accounts Commission and Auditor General for Scotland, looks at:

  • What is digital exclusion?
  • How well is the public sector tackling digital exclusion?
  • Principles for enabling digital inclusion.

During this session at TPAS Scotland’s Housing Professionals’ Conference 2024, Jillian Matthew, Senior Manager at Audit Scotland, will discuss the report’s key findings and recommendations, share examples of good practice and look at how to support digital inclusion.

Jillian has been with Audit Scotland for over 20 years in various roles. Her current senior manager role involves overseeing performance audit work across the public sector related to equalities and human rights issues.

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Energy innovation and fuel poverty – supporting fuel poor households to engage with the just transition

The Scottish Government has committed to ending its contribution to climate change in a way that is “fair and leaves no one behind” – a just transition – as well as the actions needed to become a net zero greenhouse gas emissions nation by 2045. So what does this mean for Scotland’s communities?

At the TPAS Scotland Housing Professionals’ Conference 2024, Laura Fordyce, Business Development Manager at Warmworks, will discuss how her organisation supports fuel poor households to engage with the just transition to ensure no homes, communities or individuals are left behind in the transition to net zero.

Warmworks was founded in 2015 as a joint venture partnership between Energy Saving Trust, Changeworks and Everwarm. Since then, it has supported more than 35,000 households in Scotland as the managing agent of the Scottish Government’s national fuel poverty scheme, Warmer Homes Scotland. Its work is a key part of the drive to reduce Scotland’s carbon emissions and support the transition to a net-zero society. Warmworks’ role is to ensure that this transition to low-carbon living, with its rapid shift towards new, renewable technologies in people’s homes, includes everyone, especially those who need extra help and support to adapt to change.

Laura’s session will cover how the right advice, help and mechanisms can support this transition as well as sharing examples of some of the innovative technology Warmworks has delivered through its retrofit projects.

Laura joined Warmworks in early 2023 as Business Development Manager, and her role includes supporting housing associations to prepare winning funding applications and identifying routes to decarbonise their housing stock. Laura has nine years’ experience of working in the housing sector, with previous roles at the Chartered Institute of Housing Scotland and Dunedin Canmore Housing Association, now part of the Wheatley Group.

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Housing and community – an innovative approach to holistic community regeneration

At this year’s TPAS Scotland Housing Professionals’ Conference, Catrin Evans, Head of Development at the Community Impact Initiative (CII) CIC, will deliver a session on ‘Housing and community – an innovative approach to holistic community regeneration’.

The CII is a Wales-based not-for-profit organisation that uses the renovation of empty homes as a vehicle to help people gain skills, achieve qualifications and improve their wellbeing.

CII’s empty homes regeneration cycle involves:

  1. finding a long-term empty home in a community affected by the housing crisis, where residents face high levels of poverty, unemployment and social isolation
  2. engaging with the community and inviting locals to become participants on the project. Participants are taken through the renovation, step by step, learning new skills, gaining qualifications and improving their wellbeing
  3. working with partner organisations, over a period of six months, to ensure renovations are high quality, safe, sustainable and energy efficient
  4. once completed, properties are either used in partnership with charities and local authorities to house vulnerable people or sold back to the community, with all income reinvested into the next house, allowing the cycle to begin again.

Since the CII started in 2016, it has brought 12 empty properties back into use and supported over 300 people from marginalised communities to make positive life changes.

Catrin has now embarked on the new challenge of bringing the CII’s innovative community regeneration model to a new Scottish project in Dundee.

By attending the HPC, you’ll learn more from Catrin about the work of the CII, in both Wales and Dundee, as an example of what can be achieved through the renovation of long-term empty homes. She will also discuss the most pressing issues currently faced by communities in Dundee and question how we can tackle them using practical, innovative solutions.

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Three stages of ‘Room 101’ – interactive session

Have you ever dreamed of consigning certain housing policies or practices to history? At this year’s TPAS Scotland Housing Professionals’ Conference, you will get your ‘chance’ to do just that.

The conference will have an interactive ‘Room 101’ session, led by TPAS Scotland’s Executive Director, Jacqueline Norwood, and Stacey Johnston, Creative Associate. The session is based on the comedy show Room 101, and delegates will be asked to consign housing policies and practices on topical themes to the room. This will be done in three stages comprising discussion, agreement and replacements for the consigned policy or practice.

The three housing themes to be explored are:

  • The housing emergency
  • Housing to 2040
  • Net zero

By the end of the session, delegates will have had an opportunity to discuss these themes with other housing professionals and been able to gain new ideas and approaches.

TPAS Scotland’s Housing Professionals’ Conference is taking place on 28 and 29 October at Apex City Quay Hotel in Dundee and will focus on the theme of ‘professionals supporting professionals’. Jacqueline and Stacey’s session is taking place on the first day of the event.

Booking details

New for HPC 2024 - for each booked place, you can reserve a free place for either a modern apprentice or member of staff new to housing - paying only for the accommodation and dinner, if required.

Non-residential rate

Members £180 per day | Non-members £250 per day

Dinner (Monday 28 October)

£60

Accommodation

The discount code TPAS2024 is now live and can be booked here.

Book now

To book your space, please contact enquiries@tpasscotland.org.uk.