Housing Professionals Conference 2024

28-29 October at the Apex City Quay Hotel, Dundee

National Good Practice Awards 2024

Find out about the winners and runners up of the 2024 National Good Practice Awards.

TPAS Annual Conference 2024

Watch the videos from the conference

Your Friendly Engagement Experts

Scotland's National landlord and tenant participation advisory service

Tenant Participation Certificate

Gain knowledge and understanding of tenant participation and community development in Scotland.  Next course intake 9th September 2024.

How we help

At TPAS Scotland, we have been supporting tenants’ groups, landlords, and related organisations for over 40 years. We focus on providing services that help upskill tenants to provide the knowledge to become involved in a range of housing issues; and we support landlords to make this happen.

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Landlords

We support landlords with training and advice, so they are enabled to effectively undertake consultation activities, support tenant engagement, and ensure customer views are reflected in decision making and service delivery.

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Tenants

We support tenants to gain the skills, knowledge, and experience to really engage effectively with their landlord to make things better for them, their home, and their community.

Become a member

TPAS membership is designed to meet your needs and support you to achieve the very best in engagement and tenant participation. Our membership includes landlords, tenants’ and residents’ organisations and housing professionals who are committed to achieving positive outcomes that are the result of putting tenants at the heart of decision making.

We have been promoting, supporting, and championing tenant participation and engagement and supporting landlords and communities for over 40 years.

We have a wealth of knowledge, skills, and expertise gained from working consistently and in partnership with tenants, residents, landlords and communities. Our team is made up of experts who not only provide the best advice, support and training to our members but also deliver it in a friendly, inclusive and engaging way.

We provide an excellent accreditation scheme for landlords and contractors to assess tenant engagement services and support.

Your investment in our services and organisation enables the future of tenant participation.

We are members of TPAS because of their expertise in working with our tenants and creating a level of engagement which we may otherwise not be able to achieve. They produce excellent results and honest, constructive feedback which allows us to better shape and deliver our services. In 2019, we will be working with TPAS to engage fully on issues around value for money and affordability, as assessed by our tenants, to help us shape our business planning model.

Martin Wilkie-McFarlane
Wellhouse Housing Association

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Upcoming events

december, 2024

Latest news

Tenants’ Forum: a look at the rent consultation process

Blog by Jacqueline Norwood, TPAS Scotland Executive Director

SHR review shares important recommendations for improving Gypsy/Travellers and ‘hard-to-reach’ tenants’ participation experience

Following on from the recent publication of the Scottish Housing Regulator’s thematic review of tenant and Gypsy/Traveller participation in social housing in Scotland, TPAS Scotland Executive Director Jaqueline Norwood takes a closer look at its findings and recommendations relating to Gypsy/Traveller and ‘hard-to-reach’ tenants and residents. Earlier this year, Tenant Participation Advisory Service (TPAS) Scotland…

Regulator publishes update on reinforced autoclaved aerated concrete (RAAC) in social housing

The Scottish Housing Regulator today published updated information on the presence of reinforced autoclaved aerated concrete (RAAC) in social housing. Following further updates from landlords, 145 social landlords have now confirmed that there is no RAAC present in their tenants’ homes.  Sixteen landlords have identified the presence of RAAC in some of the homes they…