Scrutiny Summit

Thursday 29th October 2026, Glasgow.
The TPAS Scotland Scrutiny Summit is the only scrutiny event of its kind in Scotland dedicated to tenant, resident, and customer-led scrutiny. The summit is suitable for housing staff and tenants, newcomers and experienced scrutiny contributors, providing opportunities to share, learn, and empower people connected to scrutiny to shape the future of how housing services are delivered through interactive sessions, networking, discussion panels, hearing from scrutiny experts and champions from across the country.

You really can’t afford to miss it.  Open to members and non-members of TPAS Scotland

Scrutiny Summit Programme

09.30Welcome to the 2026 TPAS Scotland Scrutiny SummitEveline Armour, CEO, TPAS Scotland
09.40Scrutiny practice methods

In this keynote session, Sam will help you better understand what scrutiny is and how you can be involved.

It's an opportunity to find out more about:
But it won't be just Sam talking at you, she would really like to get you involved and hear your views.
Samantha Goodwin, Senior Associate, TPAS England
11.15Coffee Break
11.30Wheatley Scrutiny Panel – Best practice session 1 where the panel will discuss their scrutiny model, provide an example of good scrutiny (for example tenancy sustainment thematic) and explores the challenges as well as the learning.Wheatley scrutiny panel will present a best practice example of scrutiny from a scrutiny panel perspective.
12.15Lunch (45mins)
13.00Link Scrutiny Group

Best practice session 2

Link scrutiny panel will demonstrate another example of best practice in scrutiny from a tenants’/scrutiny panel view.
13:45What does good scrutiny look like in Scotland?

Scrutiny works best when it is well planned, well supported and taken seriously by everyone involved. In this session, scrutiny expert Lesley Baird shares practical hints and tips for doing good scrutiny, whether you are a tenant or part of an organisation. Lesley will explore the challenges of making scrutiny work, alongside real success stories from across Scotland. You will leave with ideas you can put into practice to strengthen scrutiny in your own organisation.

Lesley Baird, Associate, TPAS Scotland
14.45Coffee Break
15.00Scrutiny Clinic – What’s Your Problem?

This final session of the day is designed to answer and address your questions and queries around scrutiny, scrutiny activities and scrutiny practice.

15.45Closing Remarks – a summary of the key highlights and discussions from across the dayEveline Armour, CEO, TPAS Scotland

 

Costs and Registration

The cost of this 1-day in person event is £275 + VAT for members; £350 + VAT for non-members (lunch included in the price)

SIGN UP HERE

Or send an email to communications@tpasscotland.org.uk

Location

Wheatley House, 25 Cochrane Street,
GLASGOW, G1 1HL

Speakers

Our speakers for the Scrutiny Summit include

Eveline Armour, TPAS Scotland

Samantha Goodwin, TPAS England Senior Associate

Sam Goodwin, Tpas England

 

Lesley Baird, TPAS Scotland

Eveline is the CEO of TPAS Scotland.  She delivers project work with TPAS members and looks after membership, engagement activities, working with tenants, groups and landlords on guidance, training, supporting and establishing new and increased tenant involvement.  Eveline provides practical support and advice on tenant participation activities, project plans, service level agreements, bespoke and ad hoc work.

Sam is a freelance consultant and trainer and a former regional manager for Tpas England. Sam has worked as a housing practitioner for over 30 years and became a Tpas associate in 1999 and a Savills associate in 2012. Sam is one of Tpas’ key Associates and is in high demand for her expertise in designing involvement and engagement strategies and delivery frameworks, she is also an inspiring trainer with numerous repeat clients. Sam is passionate about scrutiny and ensuring that residents voices are heard, listened too and influence service delivery.

Lesley is a part-time associate with TPAS Scotland.  She works alongside the in-house team on scrutiny projects and projects providing independent advice around tenant participation and engagement.