Using Behavioural Insights and Digital Technology to Enhance Engagement and Improve Income Collection

How can both the use of behavioural insights and technology help improve tenant engagement and, improve collections and make income teams more efficient?

Join us for this webinar where Chris Walker, Behavioural Insights Lead at Voicescape will explore the topic of ‘Using Behavioural Insights
to Enhance Tenant Engagement’. Chris will be joined by Ste Lawrence, Sector Lead for Social Housing at Voicescape who will look at how technology can maximise income collection by increasing efficiency and enabling greater tenant engagement.

Voicescape is a dedicated Social Housing Technology Partner with years of experience working with Housing Associations to develop solutions that increase efficiency and enable greater engagement with tenants. This webinar is for TP and housing staff and will explore how technology has been utilised by income teams to drive efficiencies and maximise collections.

To book your place please email elaine.scoular@tpasscotland.org.uk