april, 2025

02apr11:00 am12:00 pmLightning Reach - The Customer Experience Journey - Are you getting it right from start to finish?

Event Details

Lightning Reach is a financial support platform that has partnered with many Housing Associations and Local Authorities to reach more residents and get them often much needed support.

We’d like to show how partnership with Fintech for good can help engage residents along different stages of a tenancy journey.

Where resources are stretched LR can support organisations to reduce staff time at key stages to free up valuable resources in order to support more complex needs.

We are able to convey how reporting can help getting to know households better and can use examples of current partnerships to bring this narrative to life.

Webinar suitable for

Decision-makers and budget holders in departments such as: Community Development/Social Impact, Lettings, Income, Financial Inclusion and Homeownership

This webinar will take place on Microsoft Teams. Contact us to book your place – elaine.scoular@tpasscotland.org.uk.

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Time

(Wednesday) 11:00 am - 12:00 pm