Let’s look at our Digital Engagement Strategies

At this year’s TPAS Housing Conference we will explore digital engagement as a major strategy to change the future of housing.   Social media is over 15 years old, and the pandemic permanently changed attitudes towards digital engagement, particularly amongst young people.   We will be joined by David Wilton, Chief Executive of TPAS Cymru who…

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Handling Customer complaints in an ever-changing environment

Keynote talk at the TPAS Housing Professionals Conference   As CEO of Osprey Housing, Stacy Angus has been in the social housing sector for 16 years.  Stacy is passionate about customer service and committed to driving high standards of service and quality, open and transparent communication between her staff and the tenants and community groups…

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